Visitor Information

When visiting the ACS office, please keep the following in mind, which will help ensure that your needs are met as efficiently as possible.

  • Be prepared with all required documents, as detailed on the appropriate forms you received or on the Embassy website.  Please see the links on the left for specific services requirements.
  • Bring your U.S. passport or other proof of your U.S. citizenship.
  • Come on time for your scheduled appointment.
  • The Embassy guards are not responsible for prohibited items that are lost or returned damaged. Please see the list of prohibited items here.

The American Citizens Services section is open to the public at the following times:

Opening Hours
Monday 8:15 – 11:30
Tuesday 8:15 – 11:30
Wednesday 8:15 – 11:30
Thursday 8:15 – 11:30
Friday 8:15 – 11:30

 

We are also open for emergency services from 1:15 – 3:30 p.m. Monday – Friday.

Please note that the section is closed on the following American and Czech Republic holidays.

The time difference from the East coast of the United States to all cities in the Czech Republic is six hours. When dialing from the U.S. the country code for the Czech Republic is +420.

Please note that all non-emergency services require appointments. Appointments can be made free of charge online.