All federal benefits issues for the Czech Republic are handled by the Federal Benefits Unit (FBU) located in the U.S. Embassy Warsaw, Poland. The FBU provides services for the Social Security Administration, Department of Veterans Affairs, Office of Personnel Management, Railroad Retirement Board, Medicare, and Department of Labor.

The FBU can help you with variety of issues such as:

  • Filing a claim for benefits
  • Applying for a Social Security Number
  • Reporting a change of address
  • Reporting a change of Direct Deposit
  • Reporting a missing payment
  • Reporting the death of a beneficiary

The most efficient method of reaching the FBU is by our Online Contact Form at: https://pl.usembassy.gov/u-s-citizen-services/social-security/fbu-warsaw-contact-form/

Other contact options include:

Mail:
U.S. Embassy Warsaw
Federal Benefits Unit
ul. Piekna 12
00-539 Warsaw, Poland

Telephone: +48 22 504 2112
Phone lines are open Monday, Tuesday and Thursday from 9:00 a.m. to 12:00 p.m. except on Polish and American Holidays

  • You wil NOT need to travel to Warsaw. The FBU will assist you by phone, e-mail, and mail.
  • The FBU in Warsaw can assist you in (nearly) any language, including Czech.
  • NB: The U.S. Embassy in Prague is a “non-claims taking post,” meaning that for almost any federal benefits (Social Security, etc.) issue, the most we can do if you contact us is refer you to the FBU in Warsaw.