Medical Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

Information Regarding Medical Services in Prague

While significant differences do exist between American and Czech medical systems, many outdated misconceptions and fears about post-communist medical systems may still linger. A run-down of some of the most important attributes is listed below:

The Czech medical system is no longer entirely socialized. It is partially government-run and partially private, and there are a number of Western trained doctors now operating in Prague. Some of their numbers can be found in the referrals part of this section.

While medical facilities may seem worn and outdated to the average American, the staff does maintain a standard of cleanliness (for example, many require that you wear disposable shoe coverings in the hospitals).

The Czech philosophy of medical care and the doctor-patient relationship tend to be more European in approach. That is, the doctor will be less likely to share information about the patient’s condition with the patient than is generally the case in the U.S.  This is a cultural difference and not a deficiency in medical care.

The Czech medical system is very segmented. There is no one central emergency room, and so emergencies are often sent to the facility which treats the specific medical condition (i.e., broken noses are sent to the ear, nose and throat facility rather than one central emergency room). Also, it is not uncommon to find closed doors (where you would knock or ring for service) rather than an open nursing station.

DISCLAIMER: This list of medical providers is provided solely as information for American citizens.  It is not meant to be exhaustive or definitive, nor does it represent either a guarantee of competence or endorsement by the Department of State or the American Embassy.

Foreigners who use Czech medical facilities are expected to pay for their care. The U.S. Embassy in Prague cannot guarantee payment or otherwise take financial responsibility for the medical care of private citizens. MEDICARE does not cover overseas treatment. While credit cards may be accepted at some locations, insurance cards are usually not accepted in lieu of payment.

Generally, patients who have overseas insurance coverage should expect to pay the bill and then seek reimbursement from their insurance company. Contact your health insurance company directly to find out if your policy includes overseas coverage.

112

Life-threatening emergencies in Prague and Brno should be dealt with by calling Záchranná Služba (“emergency services”) by dialing 112 and specifying that a physician is needed.

If it doesn’t appear to be an emergency, a taxi can be called –

AAA Prague Tel. 14014

City Taxi Brno Tel. 14004

The emergency services physician will generally send the patient by ambulance to the nearest hospital best equipped to deal with the specific type of emergency, all of which are listed at the end of this section.  Likewise, if the injury was the result of an attack or other criminal case, the patient will be sent to the police hospital.  Patients can always request to be moved to a different health facility after their condition has stabilized. Charges will be incurred for services, including transportation to the health care facilities.  Payment in cash will be requested by the ambulance crew (approx. 5000 CZK or USD 220; credit cards may also accepted).

This following list does not include all medical facilities/providers in Prague.  The ones included here do cater to foreigners and speak at least some English.

Prague

Ambulance:  155 or +420 267 313 333

24-Hour emergency rooms are located at the following:

Motol Hospital
U Uvalu 84, Prague 5
https://www.fnmotol.cz/

Foreigners Department reception:  Mon-Fri 7am – 7pm and Sat-Sun 8am– 7pm
Adults:  +420 224 433 682
Children:  +420 224 433 690
Email: cizinecke@fnmotol.cz
Emergency Motol Hospital : 24/7
Adult:  +420 224 436 767
Children:  +420 224 433 654

For Pediatric Care, go to Motol. 
American patients are requested to visit the Foreigners’ department first.

24-hour care for major and minor trauma, illness.  Surgery capability, lab, and other diagnostic testing equipment, including CT and MRI. There is an English speaking representative available 24 hours/day upon request.
Accepts Visa, MasterCard, Amex, and Diners Club.

Military University Hospital
U Vojenské Nemocnice 1200, Prague 6
https://www.uvn.cz/en/
Informace Centrum (main entrance)
Phone: +420 973 203 023 (our POC)
Email: info@uvn.cz

24-hour emergency facility and major trauma center.  Has isolation unit, surgery capability, lab, diagnostic testing equipment (CT, MRI). There is an English speaking representative available 24 hours/day upon request.

The following locations also have Emergency Care:

Na Homolce Hospital
Roentgenova 2, Prague 5
https://www.homolka.cz/
Kids: +420 257 272 025
Reception: +420 257 271 111
Foreigner’s Department:  +420 257 273 289
Email: hospital@homolka.cz

NO 24-hour emergency care.
(Many specialists but limited emergency department.  NOT for major trauma.)
American patients are requested to approach the hospital through the Foreigners’ department: Mo-Fri 7am-4:30pm

Accepts Visa and Mastercard.

Dental Emergencies

American Dentist in Prague   
Pštrossova 10, Prague 1
http://www.americandentist.cz/
Phone:  +420 773 505 773
Email:  info@americandentist.cz
Hours:  0800-1900 hours M-Th

Dental Office
Hvezdova 33, Prague 4
http://www.dental-office.cz/en/
Phone:  +420 241 410 001 or +420 733 737 337
Email:  info@dental-office.cz
Hours:  0800-2000 M-Th

Canadian Medical
Evropská 859/115a, Prague 6, 160 00
https://www.canadian.cz/
Call center: +420 235 360 133
After-hours adults: +420 724 300 301
Pediatrician: +420 724 300 303
E-mail: info@canadian.cz

Prague 5 – Waltrovka
Walterovo náměstí 329/2
158 00 Prague 5 – Jinonice

Prague 6 – Hadovka
Evropská 10/64
16000 Prague 6

Prague 4 – Park
V Parku 2308/8
148 00 Prague 4

Prague 5 – Aviatica
U Trezorky 921/2
158 00 Praha 5

Well-established private outpatient medical clinic providing high quality health care to all foreign residents, visitors to Prague, and Czech citizens who desire above-standard medical services. English speaking medical staff, primary health care for people of all ages, referral to specialists is required, 24-hour on call service.

Major credit cards accepted.

PolyClinic Narodní
Národní třída 9, Prague 1
https://poliklinikanarodni.cz/
Emergency: +420 777 942 270 or +420 222 075 101
Email:  poliklinika@narodni.cz

Medical clinic offering general medical care as well as specialized care for adults and children. Run by US Board Certified Physicians. 24-hour emergency service including direct hospital care. preventive care, home visits and on-site laboratory.  Most medical staff fluent in English.

Accepts major credit cards.

Unicare Medical Center
Na Dlouhém lánu 11, Prague 6
https://www.unicare.cz/
Reception: +420 235 356 553
24/7 Emergency: +420 608 103 050
Email: reception@unicare.cz

Family oriented medical center offering comprehensive medical and dental services to the expatriate community in Prague. Center is located close to metro A station Bořislavka. Provides English speaking physicians in all major medical specialties. Will arrange diagnostic tests, X-ray on the compound, can assist with local hospitalization as needed. Provides 24-hour on call service. Major credit cards accepted, direct billing with most of the insurances arranged.

Accepts major credit cards.

Prague Ruzyne Medical Unit
https://www.prg.aero/en/doctors-office-first-aid
Phone:  +420 220 113 301
At airport call 3301 or 3302

DISCLAIMER: This list is provided solely as information for American citizens. The U.S. Embassy Prague does not recommend any persons or firms listed below, nor does it accept responsibility for their professional ability or integrity.

Psychiatric Clinic Karlovo náměstí
Ke Karlovu 11, Prague 2
https://psychiatrie.lf1.cuni.cz/
Phone:  +420 224 961 111 or +420 224 965 221
Ambulance +420 224 965 344
Hours:  24/7

Psychiatric Clinic Bohnice
Ústavní 91/7, Prague 8
https://www.bohnice.cz/
Phone:  +420 284 016 111
Email:  podatelna@bohnice.cz

The City Practice
21 Týnská, Praha 1
http://www.city-practice.com/
Phone:  +420 731 181 268
Email:  info@city-practice.com
Independent Clinical Psychology Services

BEHAR Center
Velvarska 19, Prague 6
http://www.beharcenter.cz/
Phone:  +420 724 240 160
Clinical psychologist

Dr. Peter Pothe
Plaska 587/7, Prague 2
http://www.dr-pothe.com/
Phone:  +420 602 289 717
Email:  peter.pothe2@gmail.com
Adult and child psychiatrist

Ambulance  112

Urazova Nemocnice v Brne (Trauma Hospital of Brno)
http://www.unbr.cz/
Ponavká 8, Brno
Phone: +420 545 538 111
Email: reditelstvi@unbr.cz

University Hospital of Brno (Fakultní Nemocnice Brno)
Černopolní 9, Brno
https://www.fnbrno.cz/
Phone: +420 532 234 111
Email: fnbrno@fnbrno.cz

Children’s Hospital and many other specialties.

Dental Emergencies

Dr. Libor Žižlavský – DENTALIBOR Ltd.
Bratislavská 183/2, Brno
https://www.zubar-brnostred.cz/
+420 545 541 111

Mental Health

The City Practice
Shopping mall MAX
Kubíčkova 1080/6, Bystrc
http://www.city-practice.com/
Phone: +420 731 181 268
Email:  info@city-practice.com

Independent Clinical Psychology Services.